Top 20 Call Center Companies in India 2022 You Should Consider
If you are looking for the best call center companies in India, you have come to the right place. This article highlights the top 20 call center companies in India 2022 you should consider.
Are you thinking about what kind of career you will pursue? You may want to consider working in a call center. Call center companies in India offer flexible working hours and often have remote work options.
Learning about the different telecommunications employers throughout the country can help you decide where you might want to work. In this article, we list the top 20 call center companies in India, discuss where their headquarters are, look at their average sizes and explain some of their employee benefits.
Table of Contents
The Top 20 Call Center Companies in India 2022
1. Ace Call Center India
In the call center sector, we have over 50 years of combined expertise. SIX SIGMA CERTIFIED AND COPC CERTIFIED. Inbound customer service is the company’s specialty. One of India’s most prominent and most influential business houses has backed the firm. Large Fortune 100 businesses are among the firm’s clientele. The firm has offices in both India and the United States.
2. ATENTO
The company has grown its business model in 13 countries, employing 150,000 people, since 1999. Atento has approximately 400 customers to whom it provides CRM/BPO services via a variety of channels. Multinational businesses in telecommunications, banking, financial services, health, retail, and government administrations are among Atento’s clients. Customer care, sales, collections, back office, and technical support are provided by Atento, a global supplier of customer relationship management (CRM) and business process outsourcing (BPO) services.
3. Voice Data Management
Outbound services are provided by this call center in Gurgaon, which has a current capacity of 45 seats—promoted by a typical Indian business family that opted to enter the contact center industry.
4. Exl service
EXL Service, situated in Noida, is more of a Conseco subsidiary. Conseco, a Fortune 500 insurance and financial firm, has partnered with the company. EXL is also owned by Conseco, which has a stake in the company. However, with Conseco’s bankruptcy case, the company’s management has changed hands once more, and it is now in the hands of investment bankers.
5. BHIMA SOFT PVT. LTD.
Bhima Soft is an ITES company with a call center that works on projects in the United States. The firm presently works on both outward and inbound projects. The company is based in Bangalore and operates in the BPO industry.
6. ICICI OneSource
ICICI OneSource (icicionesource.com) is the ICICI Group’s international business process outsourcing (BPO) organization (NYSE: IBN). For multinational clients, including Fortune 500 and FTSE 100 firms, ICICI OneSource provides transaction processing support and customer interaction services across industry areas (financial services, telecom, media, travel, and retail).
7. Riemen Solution Pvt. Ltd.
Riemen Solution Private Limited is a company that provides non-voice bpo/back office services. Their huge staff is based in Noida, India, and they provide non-voice bpo/back office services, voice services, HR services, finance, accounting outsourcing (FAO), and other services. The company was founded in 2014.
8. Impex Infotech Limited
IMPEX INFOTECH LIMITED is a corporation that provides information technology-enabled services such as voice calling and back-office processing to customers. Impex offers a wide range of customer service options. We deliver voice and email responses through an integrated customer service system. CCI’s thoughts: The call center industry is somewhat new to me.
9. Delhi Call Centers Pvt. Ltd.
Customer care, global sales, and marketing are all handled through the Customer Interaction Center. We are available 24*7. Delhi Call is based in India and provides customized voice and web-based services to its clients.
10. Ienergizer
A Noida-based phone center. The business has recently closed some excellent deals. However, for call center agents, the infrastructure is typical (Unlike other call centers that have ultra-modern environments). There are 400 chairs in the call center. Credentials cannot be verified.
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11. eFunds International India.
eFunds International India Private Limited is the Indian arm of the eFunds Corporation, based in the United States. A shared services center is located in Gurgaon (near Delhi), two software development centers are located in Chennai, and two call centers are located in Mumbai.
12. Sri Chaitanya Infosystems
In Hyderabad, India, we have a 120-seat call center. Outbound and inbound projects are available 24*7. They are dialing into the United States, the United Kingdom, Canada, and Australia. Software development and engineering services have unverifiable credentials (Lack specialization).
13. Zentatech Technologies
The Hiranandani Group has opened a call center in Mumbai. Although it is relatively new to the call center industry, the company is a well-known commercial entity in India. Their website’s email contact address does not work; it bounces back!
14. Helpware
Helpware is one of the world’s most important call centers, providing omnichannel support for your business operations and customer interactions. While they specialize in the IT industry, their clients include Google and Zendesk, Universal Music Group, and others.
15. Intelemark
Intelemark is a market leader in appointment set up and lead generation. They use qualified and experienced individuals who can personalize their efforts to match each client’s specific aims and objectives, resulting in real connections that lead to results.
16. EBQuickstart
EBQuickstart is a call center outsourcing firm that also provides marketing and sales services and becomes an essential member of your team. They are well-versed in best practices for each industry they serve, adaptable in their task execution, and engaged in their clients’ long-term success.
17. Lead Generators International
Lead Generators International has been a leading lead generation and call center services provider for over 25 years, customizing programs for its clients. They understand the importance of this business process to any company. Therefore they devote all of their resources to generating leads and assuring a high return on investment for their clients.
18. Genpact
Genpact originated as a division of General Electric in 1997. Its mission was to assist GE’s businesses with business process services. It began to oversee various activities across GE’s financial services and manufacturing companies during the next eight years.
19. Wipro
Wipro Limited is an Indian multinational company that practices IT, consulting, and business process outsourcing. According to the Fortune India 500, it is the 29th largest Indian firm in total sales. 195,000 people are working in wipro.
20. WNS Global Services
WNS (Holdings) Limited (NYSE: WNS) is an Indian corporation that specializes in business process management. With 60 distribution centers throughout the world, the company is expanding.