The Top 10 IT Asset Management Software Providers (Reviewed)

Last Updated on December 24, 2020

IT Asset Management (ITAM) software enables users document their IT hardware and software inventory. The main goal of ITAM system is to create and maintain a database of the entire company’s digital, physical, and virtual components.

ITAM softwares often contain certain features to manage contracts, finance and inventory risk management functions. Companies use these tools for a variety of reasons including asset tracking, hardware maintenance, software patching, and policy management, among others.

ITAM software helps to ensure that every connection is secure, properly formatted, and updated to reduce security risks. Real-time monitoring capabilities allows ITAM products to identify new connections and notify administrators of new and potentially unapproved devices. Many ITAM tools contain software asset management software functionality, but in combination with additional physical and network inventory features.

ITAM software market has grown rapidly in recent years, with dozens of options to choose from, making it difficult to find the right solution for your business. To help you choose the best ITAM software solution for your business, we have researched and analyzed over 20 providers. Below is our pick of the Top 10 IT Asset Management Software Providers.

The Top 10 IT Asset Management Software Providers

1. SolarWinds Service Desk

SolarWinds Service Desk, previously Samanage Service Platform, is an award-winning, fully integrated cloud-based service desk and IT asset management solution. With thousands of highly rated reviews across many directories, SolarWinds Service Desk is one of the world’s premier IT service management platforms. Based on ITSM best practices to create a platform that is as usable as it is cutting-edge by incorporating automation, artificial intelligence, and machine learning to help streamline IT support services and empower employee self-service. SolarWinds Service Desk provides businesses of all sizes an easy to use and affordable ITSM solution that can easily scale as your technology infrastructure and business needs evolve.

2. BMC Helix Discovery

BMC Discovery (formerly BMC Atrium Discovery and Dependency Mapping, or ADDM) creates a dynamic, holistic view of all data center assets and the relationships between them, giving IT crucial visibility into how the assets support the business. Each scan delves into the information and dependencies for all software, hardware, network, storage, and versions, providing IT with the context needed to create an application map from any piece of information about it. A lightweight footprint allows IT to map applications with up to 100% accuracy in 15 minutes or less.

3. LogMeIn Central

LogMeIn Central is a pure, cloud-based remote monitoring and management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. ​Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

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4. Lansweeper

Lansweeper is an agentless IT Asset Management solution that can scan any network setup. Target IP ranges, set up AD integrated scanning, specify crucial servers to be scanned on an interval and so much more. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones, and several other network devices.

A wealth of information on hardware as well as software is scanned and available for reporting. Use the inventory to automatically deploy software and run command lines on the assets using the integrated deployment feature. Get the info, find the issues and pro-actively fix them. Simplify and automate day-to-day, time-consuming tasks or get an update on that global project you are running, Lansweeper offers you the tools.

Additionally, the Lansweeper Help Desk is fully integrated with the mature IT Asset Management solution. This perfect match provides a single-sign-on environment for any communication related to your network. Tickets tied to assets provide a means of professionally logging and documenting all related cases, while the IT inventory empowers the ticketing system by instantly fetching relevant information scanned throughout your network.

5. Oomnitza

Oomnitza offers enterprise IT a unique solution to manage the entirety of the digital estate. Unlike our competitors, who deliver siloed solutions, Oomnitza offers granular control and orchestration across the lifecycle of all digital assets, including hardware, software, IoT, networks, cloud, as well as the people and workflows who rely on them. We enable some of the largest and most innovative companies in the world to address critical enterprise requirements for compliance, security, auditability, employee experience, and financial efficiency, accelerating time to value.

6. Device42

Device42 software automatically and agentlessly discovers the entire IT infrastructure, providing accurate, comprehensive and current insight into any computing environment – including application dependencies.

  • Discover hardware, servers, and network dependencies without agents, no matter where they live: e.g. WMI for Windows, SSH for Linux, SNMP for network hardware, native API-based discovery for VMware & F5 load balancers, plus Netflow, IPMI, and many more.
  • Discover all deployed applications, their dependencies, plus manufacturer, and version information.
  • Generate dependency diagrams – highlight your hardware, software, service and application dependencies and relationships – including protocols & listening ports.
  • Powerful, customizable reporting
  • Affinity Groups, Business Applications, Resource utilization, and Cloud Recommendation Engine are at your fingertips to ensure both migrations and day-to-day maintenance go off without a hitch, every time.
  • Plus, a large selection of out-of-the-box integrations with your favorite IT & management software, including Jira, ServiceNow, Chef, Jenkins, PowerBI, and many, many more!

7. Onspring

Onspring is an award-winning process automation platform that delivers intuitive business automation & real-time reporting through flexible, no-code, cloud-based software. Onspring’s automation is made for those looking to improve business operations with thoughtful, scalable solutions for roles, like governance, risk, compliance, audit, and vendors that are aligned with their enterprise goals.

Onspring believes in creating better ways for people to do their best work. Our product isn’t just mechanical automation but rather perceptive “people-powered automation.” Onspring exists to help businesses harness technology that improves their management systems, such as GRC, audit, and IT. We champion simplified workflows, process transparency, and eliminating manual, repetitive tasks. Customized for each team’s needs, our enterprise software solutions make daily work life easier, smarter, and better.

8. Cherwell IT Asset Management

Cherwell Asset Management is an IT asset management (ITAM) tool designed for organizations seeking large reductions in software license spending, IT overhead, and software audit risk. By integrating all the data related to hardware and software inventory, application usage, license entitlements, and IT purchases, you can seamlessly track and manage IT investments from purchase to retirement and abandon Excel spreadsheets.

9. Vanta

Vanta simplifies the complex, time-consuming, and tedious process of preparing for a SOC 2 audit. With our easy-to-use gap assessment, risk assessment, and remediation tools, Vanta cuts its customers’ SOC 2 prep time by two to six months, depending on company size – saving them significant time, stress, and money. When your company is ready for that SOC 2 audit, you have the benefit of working with the Vanta partner audit firm of your choice. Each audit partner has agreed to a fixed discount for Vanta customers and is trained to gather evidence directly inside of Vanta – saving you the headache of collecting screenshot evidence or hosting auditors on-site.

10. Genuity

Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light into the black box of IT. We’re empowering businesses to make informed decisions about the technology behind critical operations through software and community.

IT Asset Management Software Features & Capabilities

Typical capabilities of IT Asset management software are:

  • Discovery and management of hardware and software inventory
  • Lifecycle monitoring from acquisition to retirement
  • Asset detail drill-down
  • Enduring license agreement compliance
  • Configuration management database for recording all asset data
  • Purchase order and contract management

Typically, inventory, financial and contractual data is discovered and maintained in a central repository. This helps with monitoring assets throughout their entire lifecycle. Requests to purchase assets are handled through approval workflows. The software handles acquisition details such as entitlement, chargebacks, and provisioning. Post-deployment, all maintenance activity is recorded and audits are performed until assets are retired from service.

Frequently Asked Questions

What are IT assets?

IT assets are entities that IT departments are traditionally responsible for. They frequently include network devices, company-issued personal computers and devices, and software licenses.

What is IT asset management?

IT asset management is a set of business processed designed to help IT departments track, control, and maintain the business’s IT assets, including hardware and software.

Why is IT asset management important?

IT asset management is important when ensuring your use of software licenses is compliant with license terms, preventing hardware deterioration from interfering with business operations, and managing asset overhead like unused hardware or licenses.

What is asset lifecycle management?

Asset lifecycle management processes ensure businesses use each asset as fully and efficiently as possible, including maintenance and update cycles and decommissioning processes.

How much does IT asset management cost?

IT asset management costs can vary dramatically, and will cost more when included in full ITSM platforms. Most ITAM products charge per user, per month, with some basic fee for the license or appliance.

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