Last Updated on April 10, 2022
If you are looking for the highest paying call center jobs, you have come to the right place. This article highlights the top 10 highest paying call center jobs in 2022 you should consider.
Are you thinking about what kind of career you will pursue? You may want to consider working in a call center. Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.
Call Center representatives are often able to work from home. To keep phone lines open as long as possible, companies will employ call center representatives across a range of time zones, and offer shifts outside of regular business hours.
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The Top 10 Highest Paying Call Center Jobs 2022.
Here’s a list of the highest paying call center jobs you should consider.
1. Call Center Analyst
- Salary range: $29,000-$60,500 per year
A call center analyst evaluates a customer service call center to help increase quality, efficiency, and customer satisfaction. These professionals specialize in spotting trends, weaknesses, and opportunities for improvement. As a call center analyst, your job duties include tracking and examining call flow, calling patterns, established quality assurance levels, and the rate of call abandonment. You may also interview employees, schedule shifts, prepare reports based on your analysis, and recommend solutions to management.
2. Call Centre Agent
- Salary range: $28,000-$52,000 per year
The majority of Call Centre Agent salaries across the United States currently range between $28,000 (25th percentile) and $52,000 (75th percentile) annually. This large range of salary potential suggests there may be many opportunities for advancement and increased pay depending on skill level, location and years of experience. Based on recent job postings on ZipRecruiter, the Call Centre Agent job market in the United States is moderately active, with several companies hiring.
3. Call Center Trainer
- Salary range: $35,500-$46,500 per year
As a call center trainer, you train customer service representatives in a call center. Your responsibilities vary somewhat on the particular needs of your employer; for instance, you may create a training plan or develop a guide or manuals to help employees learn how to speak to customers. You may present existing material in a class format and provide training demonstrations to staff. Some employers expect call center trainers to assess employee performance and coach those in need of additional guidance.
4. Call Center Consultant
- Salary range: $29,000-$43,500 per year
The majority of Call Center Consultant salaries across the United States currently range between $29,000 (25th percentile) and $43,500 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job postings on ZipRecruiter, the Call Center Consultant job market in the United States is moderately active, with several companies hiring.
5. Call Center Receptionist
- Salary range: $25,000-$37,500 per year
The majority of Call Center Receptionist salaries across the United States currently range between $25,000 (25th percentile) and $37,500 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job postings on ZipRecruiter, the Call Center Receptionist job market in the United States is very active, with many companies hiring.
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6. Center Receptionist
- Salary range: $25,000-$35,500 per year
The majority of Center Receptionist salaries across the United States currently range between $25,000 (25th percentile) and $35,500 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job postings on ZipRecruiter, the Center Receptionist job market in the United States is very active, with many companies hiring.
7. Call Center CSR
- Salary range: $25,000-$34,500 per year
The majority of Call Center CSR salaries across the United States currently range between $25,000 (25th percentile) and $34,500 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job postings on ZipRecruiter, the Call Center CSR job market in the United States is very active, with many companies hiring.
8. Call Center Specialist
- Salary range: $25,500-$34,000 per year
The majority of Call Center Specialist salaries across the United States currently range between $25,500 (25th percentile) and $34,000 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job postings on ZipRecruiter, the Call Center Specialist job market in the United States is very active, with many companies hiring.
9. Call Center Associate
- Salary range: $25,000-$33,500 per year
The majority of Call Center Associate salaries across the United States currently range between $25,000 (25th percentile) and $33,500 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job postings on ZipRecruiter, the Call Center Associate job market in the United States is very active, with many companies hiring.
10. Bilingual Call Center Representative
- Salary range: $26,500-$33,000 per year
The majority of Bilingual Call Center Representative salaries across the United States currently range between $26,500 (25th percentile) and $33,000 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job postings on ZipRecruiter, the Bilingual Call Center Representative job market in the United States is very active, with many companies hiring.