Top 10 Best Call Centers in Singapore 2023

1. Antasis Pte Ltd

Among the companies that pop up when you try to search for a call service provider in Singapore is Antasis Pte. The company has dedicated all of its operations to helping you offer outstanding experiences to customers that make an effort to contact you.

• Website: https://www.antasis.com
• Phone: +65 6226 0050
• Address: Blk 162 Bukit Merah Central, #06-3545, Singapore 150162

2. World Wide Call Centre

WCC is a call centre outsourcing powerhouse. They’re a consultancy agency for companies that want to hire reliable call centers in the entire APAC region, not just Singapore.

The company starts by analysing your needs before pairing you up with a suitable call centre service provider in the region.

• Website: https://www.worldwidecallcenters.com

3. CCE Business Hub

CCE Business Hub offers all-rounded business management services to start-ups and SMEs. Their primary goal is to help businesses reduce their cost of operation on accounting and administrative matters.

Products and Services:

• Call centre, Drafting letter, Virtual Office assistance, and so on.
• Phone: +65 6341 7286
• Address: Blk 808 French Road, #06-151 Kitchener Complex, Singapore 200808

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4. Connect Centre

Connect Centre was established in 2004. It’s a multi-faceted call centre dedicated to providing an array of customer relationship management solutions to businesses in Singapore and other parts of Asia. Their services include call centre services (both inbound and outbound), non-phone communications (including SMSs, live chats, and so on).

• Website: http://connectcentre.sg
• Phone: +65 6701 1188
• Address: 203 Henderson Rd, #10-13 Henderson Industrial Pk, Singapore 159546

5. eFusion Solution

eFusion provides a range of sales solutions to both small and well-established brands in Singapore. Their goal is to help companies increase their number of sales, which they achieve by helping them manage their sales strategies, sales channels, sales teams, as well as their customers’ databases.

• Website: http://www.efusion.com.sg
• Phone: +65 6517 4920
• Address: 1 Lor 2 Toa Payoh, #01-00 Braddell House, Singapore 319637

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6. I-Vic International

Founded in 2007, I-Vic is one of the leading providers of call centre services in the whole of Singapore. The company has employed hundreds of multi-lingual call centre agents that they have trained to offer top-notch call centre services to Multi-national corporations in the whole of the Asia-pacific region.

• Website: https://www.ivicinternational.com
• Phone: +65 6788 6723
• Address: 11 Tampines St 92, #04-20, Singapore 528872

7. Incall Systems

Incall Systems is a leading BPO and customer service provider in Singapore.

Their core competency is in contact interactions, database management, and lead generation solutions.

• Website: http://www.incallsystems.com
• Phone: +65 6893 3303
• Address: 89C Science Park Drive, #01-09 The Rutherford, Singapore 118261

8. Innovax System

Innovax System is headquartered in Singapore but has sales offices covering all of Asia. They’re one of the most sought-after providers of integrated customer management services, system development, business consulting, and a long list of other web-based services.

• Website: https://www.innovax.systems
• Phone: +65 6438 4880
• Address: 317 Outram Road, #01-01 Holiday Inn Atrium Hotel, Singapore 169075

9. Intercall Marketing Services

Intercall specialises in offering dynamic B2B digital marketing and customer management services to businesses in Singapore, Malaysia, Indonesia, Thailand, Australia, and the whole of the Asia-pacific region.

In their line of services is telemarketing, call centre management, customer acquisition, company profiling, and so on.

• Website: https://intercallmarketing.com.sg
• Phone: +65 6206 1438
• Address: 77 Science Pk Drive, #03-15 Cintech III Bldg, Singapore 118256

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10. Tele-centre

Tele-centre is a technical helpdesk firm offering performance-based customer contact services to businesses in Singapore and the whole of APAC region.

It’s your one-stop firm for handling multi-channel customer interactions professionally. Founded in 1999, the company has perfected the art of making your customers resonate with your brand through nothing else but spoken word.

• Website: https://www.tele-centre.com
• Phone: +65 6337 7488
• Address: 56 Kallang Pudding Road, #09-09 HH Kallang, Singapore 349328