Top 10 Call Center Companies in UK 2023

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Last Updated on June 12, 2023

Call Center Companies in UK

You may want to consider working in a call center in UK. Call center companies in the United Kingdom offer flexible working hours and often have remote work options.

Learning about the different telecommunications employers throughout the country can help you decide where you might want to work.

In this article, we list the top 10 call center companies in the UK, discuss where their headquarters are, look at their average sizes, and explain some of their employee benefits.

The Top 10 Call Center Companies in UK

Here are some call centers or telecommunications companies in the UK:

1. Sykes

A leading provider of multichannel demand gen and customer engagement for Global 2000 companies with a presence in Edinburgh.

  • Number of employees: 10,000+
  • Minimum contract size: £4000+
  • Hourly rate: <£20/ph
  • Contact details: Calder House, 599 Calder Road, Edinburgh, EH11 4GA Tel: +44 131 458 6500
  • https://www.sykes.com/united-kingdom/

2. Bosch Service Solutions

Bosch is a leading technology services provider with a location in Liverpool.

  • Number of employees: 10,000+
  • Minimum contract size: £800
  • Hourly rate: <£20/ph
  • Contact details: Robert Bosch Ltd. P O Box 98 Uxbridge, UB9 5HN Tel 0344 892 0115
  • https://www.bosch.co.uk/

3. Konecta

Founded in 1999 Konecta has a presence in Milton Keynes as well as offices in nine countries.

4. Williams Lea Tag

Leading global provider of marketing and communications services for financial, legal and professional services firms.

  • Number of employees: 10,000+
  • Minimum contract size: £800
  • Hourly rate: <£20-£40/hr
  • Contact details: 55 Wells Street, Fitzrovia, W1A 3AE, London Tel: 0207 251 4571
  • https://www.williamslea.com

ALSO CHECK: Top 10 Call Center Companies in USA 2022 You Should Consider

5. Conduent

Helping customers with chat, email and social media.

  • Number of employees: 10,000+
  • Minimum contract size: £800
  • Hourly rate: <£20/hr
  • Contact details: 160 Queen Victoria Street, London EC4V 4AN Tel (0)1 844 663 2638
  • https://www.conduent.com/

6. Capita Customer Mgt

Capita works with household names including British Gas and O2 and has a location in Wath Upon Dearne, UK.

  • Number of employees: 10,000+
  • Minimum contract size: £800
  • Hourly rate: <£20/hr
  • Contact details: Capita Ventura House, Manvers Industrial Estate, Rotherham S63 5DJ Tel: +44 (0) 20 7799 1525
  • https://www.capita.com/contact-us

7. The Contact Company

The Contact Company is the largest privately-owned contact center in the UK. based in Birkenhead, the UK lists dozens of top brands as clients.

  • Number of employees: 1 to 10,000
  • Minimum contract size: Undisclosed
  • Hourly rate: Undisclosed
  • Contact details: Queensgate, Grange Road East, Birkenhead CH41 5FD Tel 0845 303 4333
  • https://www.thecontactcompany.co.uk/

8. Virtusa Polaris

Virtusa Polaris has an office in London and specialises in IT consultancy using the best call centre technology.

  • Number of employees: 3000
  • Minumum contract size: £800
  • Hourly rate: <£20/hr
  • Contact details: Level 8, 26 Finsbury Square, London EC2A, Tel: +44 20 3651 7800
  • https://www.virtusa.com/

9. Firstsource Solutions

Firstsource Solution is a leading provider of customized business process management services.

  • Number of employees: 1 to 10,000
  • Minimum contract size: £80,000
  • Hourly rate: <£20/hr
  • Contact details: Space One, 1 Beadon Road, London W6 0EA
  • https://www.firstsource.com/contact/

10. Integreon

Integreon provides support to leading law firms and corporate legal departments.

  • Number of employees: 3000
  • Minimum contract size: £800
  • Hourly rate: <£20/hr
  • Contact details: Tower Wharf, Cheese Lane, Briston BS2 0JJ Tel 1 866 312 7023
  • https://www.integreon.com/contact-us/

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