Top 10 Call Center Companies in Australia 2022 You Should Consider

Filed in Articles by on April 10, 2022 0 Comments

If you are looking for the best call center companies in Australia, you have come to the right place. This article highlights the top 10 call center companies in Australia 2022 you should consider.

Top 10 Call Center Companies in Australia

Are you thinking about what kind of career you will pursue? You may want to consider working in a call center. Call center companies in Australia offer flexible working hours and often have remote work options.

Learning about the different telecommunications employers throughout the country can help you decide where you might want to work. In this article, we list the top 10 call center companies in Australia, discuss where their headquarters are, look at their average sizes and explain some of their employee benefits.

The Top 10 Call Center Companies in Australia 2022

Here are some call centers or telecommunications companies in Australia:

1. Stellar

Stellar is a premium provider of call center services in Australia, specializing in Business consulting and HR services besides offering BPO (Voice) and non-voice services. Headquartered in Melbourne, this provider of call center services in Australia has been around since 1998 and has helped several contact centers in Australia offer exceptional services.

2. Forward Bpo Inc.

Forward BPO Inc. is a new-age call center provider in Australia that was founded in 2017. It is one of the few contact centers in Australia to specialize in web designing and development, social media marketing, search engine optimization, and non-voice BPO services. Headquartered in Brisbane, the company currently has over 500 employees helping clients all over the world.

3. TMC

TMC is one of the most prominent providers of call center services in Australia. The company was created in 1974 and offers both voice and non-voice BPO back-office services. Headquartered in Heidelberg, TMC currently has over 50 employees. TMC enables you to set up your contact centers in Australia swiftly and offers you all the ancillary assistance needed.

4. OneContact

If you are looking for a reliable and versatile service provider for your call center in Australia, OneContact is the way to go. The company specializes in both voice and non-voice BPO and back-office services. Established in 2002, OneContact quickly became popular among contact centers in Australia owing to its flexible pricing and exceptional customer support. 

5. TSA Group

Founded in 1997, the TSA group has been providing voice and non-voice BPO and back-office services for both big and small contact centers in Australia.  With its head office located in Perth, the company presently has thousands of employees assisting the biggest brands in the Australian subcontinent.

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6. ProfitAbility Virtual Assistance

ProfitAbility Virtual Assistance offers both voice and non-voice BPO and back-office services in Australia in addition to bookkeeping services. The company has made a name for itself among contact centers in Australia due to personalized assistance and technological supremacy. ProfitAbility Virtual Assistance was founded in 2015 and has its headquarters in Rockhampton.

7. Flexisource IT

Flexisource IT has been offering IT staff augmentation services in Australia since 2012. With a staff strength ranging between 50-249, this IT company specializes in voice services, non-voice BPO (back office) services, and mobile app development. It also offers Pay Per Click and Search Engine Optimization, making them indispensable for both outbound and inbound call centers in Australia.

8. MMTS

MMTS is a name well known to every call center in Australia. With over 200 employees, this company specializes in digital consulting besides offering both voice and non-voice BPO services in Australia. MMTS was founded in 1998 and its head office is located in Brisbane.

9. i3R Outsourcing

i3R Outsourcing has been empowering contact centers in Australia with voice services since 2014. The company has its main office located in Melbourne and has around 10-49 employees currently working there. Being part of a global marketing conglomerate, it lays special emphasis on customer service and growth. 

10. Oracle CMS

Many a call center in Australia have used Oracle CMS and witnessed great results with customer satisfaction. The company’s head office is located in West Melbourne and was founded in 2005. The organization is a premium voice services provider in addition to proving dedicated services for social media marketing and web development.

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Source: Sabonews.org

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