Netflix Packages in Kenya 2021, Subscription Rates and Guidelines

Last Updated on July 26, 2021

Netflix Packages in Kenya 2021 – Searching for Netflix Subscription Packages in Kenya? This article will guide you through with detailed information on Netflix Packages in Kenya, Subscription Rates and Guidelines, and more.

Netflix Packages in Kenya

Netflix Packages in Kenya, Subscription Rates and Guidelines

Netflix charges vary from one country or region to another with some of them being charged in local currency. The US, being the biggest market, end up paying subscription fees in dollars, which sometimes can be expensive. After the directive to extend Netflix to Kenya, subscribers had to pay in this international currency.

Well, this is not the case now as you will be required to pay in Kenyan shillings, which is far much cheaper. So, what are the new Netflix packages in Kenya and how much will you be required to shell out?

Netflix Kenya Charges And Packages

How much is Netflix in Kenya? The amount payable for a Netflix subscription depends on the plan you choose. You should consider various features such as the number of devices you can watch at the same time, video quality, and so forth before settling for the best bouquet. Below are the new Netflix charges in Kenya for all the packages offered:

1. Mobile – 300 KES

The mobile plan provides you with unlimited movies and TV shows that you can watch on your phone or tablet.

2. Basic – 700 KES

The basic plan provides you with unlimited moves and TV shows of HD quality. You can watch them on either your laptop, TV, phone, or tablet. However, you can only watch on one screen at a time. It is the best package for you if you will only be watching from one device at a time.

2. Standard – 1,100 KES

At Ksh. 1,100, you will get unlimited TV shows and movies from your laptop, Smart TV, tablet, or even phone. You can watch on two screens at a go. It means that you can share your Netflix account with your friend, relative or any family member. This is cost-effective as you will only contribute half of the monthly charge.

3. Premium – 1,450 KES

If you have an Ultra HD screen or wish to share the costs with four people, then this is the best plan for you. UHD pictures are extra clear and will make sure you see all the movies to the smallest details. The account can be accessed on any gadget ranging from laptop, desktop, and Smart TV among others.

New customers do not pay any subscription fee for the first 30 days. After the period is over, the respective Netflix price in Kenya is charged from your bank account or PayPal. Hence, you need a Visa/Master Card or a PayPal account with some dollars before opening a free account.

How to Share Netflix Account

You can enrol in either Standard or Premium plan depending on how many people you wish to share with. Also, share your account password with the involved parties. Finally, create individual user profiles for each of them.

How to Pay Netflix Via M-Pesa

Even though the service is finally in Kenya, you cannot pay the monthly charges through M-Pesa directly. You need a PayPal account or a valid Visa/Master Card with some cash or dollars.

We hope that future updates might accommodate this payment method as it is more widespread than bank or PayPal options in Kenya.

How to Cancel Netflix Subscription

The service automatically deducts the applicable monthly charges from your bank or PayPal account after every 30 days. If you want to quit the service, you should first cancel your plan. Follow the procedure below to do so.

  • Sign in to your Account: Use your app, or a browser to navigate to Netflix. Enter your password and email and proceed to the next step.
  • Go to “Account”: This option is visible on the menu.
  • Cancel Plan: Follow prompts to disable your current subscription.

You have successfully cancelled your account. You will no longer be automatically charged after every 30 days.

How to Delete Netflix Account Permanently

It is the standard practice of Netflix to remove any account that remains cancelled for more than ten months. If you do not want to wait for that long, then you should reach out to the support team via email.

Do so using the associated account address. Sending the request from a different email and then including the associated address in the body does not suffice for permanent deletion.

Current members should adhere to the following steps to have their accounts deleted:

  • Cancel Your Plan: Use the procedure above to do so. If you signed up through iTunes or Google Play, then you should contact them to cancel your membership before the next billing takes effect.
  • Contact Netflix: Use the same email you registered with for Netflix to request deletion. The mail should be addressed to

Note that if you cancel your account before the current billing period expires, it will not be deleted until the expiry date. Should you want an earlier deletion, specify this in your email. Former Netflix members should contact If you started but did not complete the sign up-, contact so that the data you entered is deleted.

How To Remove Account Profiles

To delete any profile:

  • Sign in to your Account: Connect to the internet, use your browser and login credentials.
  • Go to Manage Profile: From the “My Profile” section, you will be able to see this.
  • Deleting: Select the edit icon just next to the profile you want to erase and then press the “Delete” button.

Note that once you delete a profile, its viewing history is also deleted. Also, you cannot erase the main Netflix profile.

How to Remove Payment Methods From Netflix

When a payment method is removed from your account, this means that Netflix will not be able to charge you unless it is re-added. Hence, they do not offer a way to remove it on the user interface manually. To do so, you need to contact the support team.

Once erased, you should add a new payment method before your current billing period expires if you wish to continue watching endless films and TV shows. If you pay through partners such as iTunes and Google Play, you should contact them for support.

Netflix retains non-personal information even after permanently deleting your account details for obvious lawful reasons. The data prevents fraud, enforces terms of use, and is necessary for accounting purposes. For instance, you can’t enjoy a free 30 days trial twice or more since the company has your billing details.

We hope you found this information herein on Netflix Packages in Kenya interesting and useful. If you have comments, questions or just want to discuss, do not hesitate to leave a comment.

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