National Bank of Kenya Recruitment 2023/2024 Application Form Portal

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Last Updated on June 21, 2023

Applications are invited from interested and suitably qualified and eligible candidates for the National Bank of Kenya Recruitment 2023.

National Bank of Kenya Recruitment

National Bank of Kenya (NBK) is a commercial bank in Kenya, the largest economy in the East African Community. It is licensed by the Central Bank of Kenya, the central bank, and national banking regulator. Effective September 2019, the bank is a wholly-owned subsidiary of the Kenya Commercial Bank Group.

We are recruiting to fill the positions below;

Senior Manager, Cloud Platforms

Key Responsibilities:

  • Lead a team of technical experts maintaining KCB cloud platfroms systems running on diverse technologies such as RedHat Openshift and public cloud (AWS, Azure, Oracle). 
  • Responsible for ensuring conformance to security standards for all cloud platforms. 
  • Responsible for CapEx and OpEx planning within the cloud platforms domain.
  • Accountable for building, maintaining, and supporting high-performance, fault-tolerant, scalable, and distributed cloud platforms.
  • Provide leadership in interfacing with application development teams to ensure applications fit within the cloud platforms with scalability, reliability and security designed.
  • Provide leadership and execution of automation of systems and services at massive scale to support scaling of digital services.
  • Establish effective relationship with suppliers and partners to influence their plans and maximize value delivery from the relationship for all cloud platforms. 

Academic and Professional Requirements: 

  • Bachelor’s degree in ICT related field or Electrical Engineering
  • Professional Qualifications in RedHat Administration (RHCE/RHCSA), Openshift/Kubernetes, Cloud (AWS or Azure Architect/SysOps).
  • 10 years progressive working experience with at least 7 in Linux administration and at least 2 years in Docker/Openshift/Kubernetes administration.
  • Experience with IT automation with configuration management tools such as Ansible, Chef and Puppet.
  • Strong interpersonal and communication skills.

Apply Before

06/27/2023, 09:59 PM

Head Compensations and Benefits

Job Purpose

  • The overall responsibility of the Head Compensation & Benefits is to implement reward and benefits strategy, and programs (salary administration, remuneration surveys, Bonus Scheme, Pension Schemes Liaison & Administration), undertake Job Evaluations, Records Management, maintenance of HR Policies and HR Business Continuity Management. This role also provides expert advisory, analysis support for HR projects and ensuring that business units have KPI’s aligned with the company’s strategic goals and objective.

Main Duties & Responsibilities 

  • Develop input for the Reward and Benefits Strategies and Plans.
  • Leads in assigned development, review, re-engineering and or implementation of Reward and Benefits Programs/Schemes and their relating operational procedures.
  • Implements the HR Policies, procedures and processes relating to Reward and Benefits and provides line management with advanced guidance on matters arising thereof.
  • Develop and execute the annual department Strategy and Business Plans within approved HR Strategy.
  • Develop and manage the department Staff Cost, CAPEX, OPEX and Projects budgets within approved HR Budget.
  • Develop a reporting framework on staff productivity and HR KPI’s.
  • Designs and maintains the methodology for the job creation and the job evaluation.
  • Accountable for the departmental risk and governance, develops and maintains risk and compliance controls, processes, documents, and registers.
  • Manage Staff productivity and ensuring business units KPI’s are aligned with the company’s strategic goals and objectives.
  • Develops, manages and or maintains relationships with INTERNAL / EXTERNAL customers/stakeholders/supplies relating to own HR Area: Heads of Human Resources of International Businesses, Remunerations Survey Consultants, Job Evaluation Consultants, Pension Scheme Service providers (Administrators, Fund Managers, Lawyers, Property Managers), Functional Directors, Boards of Trustees of the Pension Scheme), RBA, Finance Division ana Heads of Departments.

Academic & Professional Qualification

  • A University Degree in Human Resources or Social Science field from a recognized university.
  • Higher National Diploma in Human Resources or relevant Certification in Human Resources.
  • Master’s degree will be an added advantage.

Work Experience & Skills

  • Member of IHRM and with current practicing certificate
  • Eight (8) years’ experience in HR of which five (5) years must have been as a HR generalist/HR Operations/Compensation & Benefits.
  • Commercial acumen.
  • Extensive knowledge of HR best practices and hands on experience regarding, Rewards, Compensation & Benefits, Performance Management Cycle, Organization Design, Talent Management and Employee Relations.
  • Experience in implementation of HR Strategy, policy, and programs.
  • Ability to engage, inspire and influence.
  • Excellent interpersonal, team management and communication skills.           
  • Excellent Stakeholder /Client management skills.
  • High levels of Emotional Intelligence.
  • Counselling Skills, Financial literacy, Computer Literacy.

Apply Before

06/27/2023, 09:59 PM

Banking System Operations Department. Digital Channels Support Manager

Job Description

  • Provide technical support for existing Agency, Mobiloan, Internet Banking, Mobi, C2B, MTS, Channel Manager systems (herein later referred to as Digital Channels) and implementation of related projects.
  • Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.
  • Work closely with IT Security to ensure that the Digital Channels money transfer services are well secured and in implementing SSL and other encryption certificates for ensuring robust and secure Digital Channels services
  • Roll out of business solutions, ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes, and providing processes and training to the users.
  • Recommend and implement upgrades or changes to the Digital Channels solutions for performance, security or business benefits
  • User Support tasks – Provide first level IT training and support to users in addition to keeping track of user issues and oversee their prompt resolution. Develop subject matter expert knowledge of Mobile, digital Commerce and other payment banking technologies
  • Continuously analyze user requirements to develop and provide solutions
  • Enhance and develop new channels for delivering services to customers
  • Maintain and manage up to date system configurations and user documentation, also develop Business Continuity plans for both mobile channel solutions
  • Ensure compliance of SLAs with system vendors

Apply Before

06/26/2023, 09:59 PM

Marketing Division – Director’s Office. Data Insights Analyst

JOB PURPOSE

  • Reporting to Group Director, Marketing & Communications, as a Data Insights Analyst, you will play a crucial role in providing valuable knowledge and insights to support decision-making processes and shape brand and business strategies. You will be responsible for monitoring competitor and market trends, gathering intelligence, and tracking performance metrics. Additionally, you will establish effective management systems, tools, and Management Information Systems (MIS) to assist Brand and Marketing teams across the Group in their roles.

KEY RESPONSIBILITIES: 

  • Gather and analyze data from various sources within and outside the business to identify trends, patterns, and insights related to the brand and market landscape while ensuring accessibility to the wider business.
  • Monitor competitor activities, including pricing, marketing campaigns, and product offerings, and provide regular updates to the teams.
  • Conduct market research and identify emerging industry trends, consumer behavior, and potential opportunities for the brand.
  • Develop and maintain performance metrics and key performance indicators (KPIs) to evaluate brand performance and assess the effectiveness of marketing strategies.  This includes product analysis reports, consumer behaviors, trends and insights reports for strategic decision making.  Evaluating product performance insights, trends, and strategic actions to enable product development and enhancement. 
  • Collaborate with cross-functional teams to provide data-driven recommendations in order to find the right questions to ask from data with practical insights and analysis to support decision making at all levels of the organization.
  • Create reports, presentations, and visualizations to communicate findings and recommendations to stakeholders, including senior management.  Role holder must communicate and present technical information with non-technical team members and collaborators – ability to simplify complex outputs into simple and actionable insights is key.
  • Implement an effective knowledge management system and management information systems for capturing and documentation of market and product data insights and intelligence required by Brand Teams to ultimately serve business divisions.
  • Design and implement data collection methods, surveys, and questionnaires to gather consumer feedback and insights.
  • Collaborate with IT teams to optimize data storage, integration, and analysis processes, utilizing appropriate data management technologies. 
  • Stay updated on industry best practices, emerging technologies, and analytical tools to enhance data insights capabilities and drive continuous improvement.

Education    

  • Bachelor’s Degree

Professional Qualifications    

  • Business Analysis/Statistics/Data Analytics/Research  
  • Masters Degree Business Administration/ Project Management or any relevant area    
  • Minimum 5 years experience in Research, data analysis and reporting  

Apply Before

06/26/2023, 09:59 PM

Branch Manager

Key Responsibilities:

  • Develop and implement business strategies to deliver performance and growth targets in Deposits, Customer numbers and loans of the Branch assigned. 
  • Execute the Bank’s and Regional Business Strategies at the branch level. 
  • Lead the development and implementation of business development initiatives with a focus on growing branch business volumes, customer base and income in line with business strategy. 
  • Drive employee development and engagement within the branch. 
  • Build a motivated, committed and high performing team. 
  • Provide the overall coordination, leadership and management of performance at the branch. 
  • Develop and implement sales and profitability plans to ensure achievement of Branch targets. 
  • Promote the provision of excellent customer service in the branch to facilitate superior customer experience and business growth. 
  • Oversee effective delivery of operations and services in the branch in line with agreed services standards. 
  • Champion compliance and adherence to Bank’s policies and procedures especially as relates to credit, service and compliance for better risk management and mitigation. 
  • Ensure security and safety of Bank’s assets, including structures, equipment, inventory and cash. 
  • Enhance Brand Equity by actively participating in community, business and industry forums to build a network of contacts that improve the presence and reputation of the Branch and the Bank in the local area. 

Skills & Experience:

  • University Degree from a recognized University. 
  • Professional qualification in Banking, Sales / Marketing and Credit. 
  • Seven (7) years Banking experience either in Branch management or in Sales, Service, Relationship Management, Credit or in Operations and of which three (3) years must have been in management position. 
  • Sound knowledge of banking services, products and solutions including lending and credit administration. 
  • Proven success in customer service, relationship management and business development. 
  • Strong communication, analytical, and problem-solving skills. 
  • Strong Leadership, Supervisory and team management skills.

Apply Before

06/27/2023, 09:59 PM

Senior Branch Manager

Key responsibilities:

  • Develop and implement business strategies to deliver performance and growth targets of the Branch. 
  • Execute the Bank’s and Regional Business Strategies at the branch level. 
  • Lead the development and implementation of business development initiatives with a focus on growing branch business volumes, customer base and income in line with business strategy. 
  • Drive employee development and engagement within the branch. 
  • Build a motivated, committed and focused branch team. 
  • Provide the overall coordination, leadership and management of performance at the branch. 
  • Develop and implement sales and profitability plans to ensure achievement of Branch targets. 
  • Promote the provision of excellent customer service in the branch to facilitate superior customer experience and business growth. 
  • Oversee effective delivery of operations and services in the branch in line with agreed services standards. 
  • Champion compliance and adherence to Bank’s policies and procedures especially as relates to credit, service and compliance for better risk management and mitigation. 
  • Ensure security and safety of Bank’s assets, including structures, equipment, inventory and cash. 
  • Enhance Brand Equity by actively participating in community, business and industry forums to build a network of contacts that improve the presence and reputation of the Branch and the Bank in the local area. 

Skills & Experience:

  • University Degree from a recognized University. 
  • Professional qualification in Banking or Sales / Marketing. 
  • Ten (10) years banking experience in either Branch Management or Sales, Service, Relationship Management or Operations and of which 5 years must have been in mid management position.
  • Must have served as a Branch Manager for not less than three (3) years in a large or medium branch. 
  • Experience either in Corporate Relationship management, premium customers management or managing large team of staff (20 staff and above) will be an added advantage. 
  • Sound knowledge of banking services, products and solutions including lending and credit administration. 
  • Proven success in customer service, relationship management and business development. 
  • Strong communication, analytical, and problem solving skills. 
  • Strong Leadership, Supervisory and team management skills.

Apply Before

06/27/2023, 09:59 PM

Treasury Sales Department. Senior Dealer

KEY RESPONSIBILITIES

  • Implement best practice to maximize bank profitability through digital innovation and leveraging on existing bank technology platforms. 
  • Drive Treasury revenue through working closely with the Corporate, Institutional & Investment Banking Divisions to coordinate Foreign Exchange Solutions. 
  • Actively offer risk management solutions to clients. I.e., Spot Fx, Forwards and Swaps to Corporate and Institutional Banking clients.  
  • Drive Segmented Sales & provide custom made solutions to specific clients and sectors. 
  • Telephone and physical customer calls to enable sales stimulation. 
  • Organize and plan both prospective and courtesy calls to manage relationships. 
  • Manage and ensure booking of forex transactions through the Bank’s core banking system. 
  • To coordinate with other internal departments like Shared services, Trade, cash management, Investment services, Digital financial services and Market Risk and Product control. 
  • Monitor financial markets’ trends and actively identify potential areas of revenue growth. 
  • Promptly relay market data to key stakeholders for timely decision making and risk management. 
  • Maintain world class customer experience to reduce overall bank’s Customer Effort score. 
  • Ensure compliance to internal and statutory requirements.

Apply Before

06/26/2023, 09:59 PM

MD, Office Assistant

Main Duties & Responsibilities 

  • Undertake diverse administrative tasks for the MD’s office such as managing calendar of appointments; preparation of various administrative reports; managing correspondence; coordinating travel, itineraries and agendas among others within the expected standards and guidelines for the office.
  • Research, prioritize, and follow up on incoming issues and concerns addressed to the MD and determine appropriate course of action, referral and/or response.
  • Complete critical aspects of assignments, including drafting acknowledgement letters, correspondence, and other tasks that facilitate the MD’s ability to effectively communicate and lead the organization.
  • Prepare and maintain the MD’s bio and keep it updated, respond to requests for materials regarding him and the organization in general in line with the requisite approvals and guidelines in the Bank.
  • Facilitate seamless communication between the internal stakeholders, EMC members and the MD. 
  • Update the MD on the upcoming commitments and responsibilities, facilitate and follow up as appropriate. 
  • Participate as a member of assigned meetings and support in scheduling, coordination and preparation of minutes and follow ups for closure of deliverables.
  • Draft assigned communication and responses from the MD’s office to internal and external stake holders. 
  • Maintain customer confidence and ensure an exceptional customer experience at the MD’s office at all times including managing executive guests to the office at the expected level of standards.
  • Manage and ensure timely delivery of all special projects assigned from the MD’s office and communication of the same.
  • Manage the MD’s dairy and appointments when out of office and manage communication effectively.
  • Maintain a record of all outgoing and incoming mail and correspondence with confidentiality and within the expected standards.
  • Ensure compliance with both internal and external regulatory requirements. 
  • Maintain confidentiality of the incumbent’s office in line with the Bank’s Non-disclosure agreements and best practices.
  • To safeguard and promote the bank’s image with the internal customers and general public within the scope of customer service offered to visitors when they visit the MD.
  • In addition to the above duties, the Executive Assistant may be required to perform.
  • other related or unrelated duties based on the company’s needs.

Academic & Professional Qualification

  • Bachelor’s degree in business administration, Public Relations or any business field from a recognized institution.
  • Professional qualifications in a PR and Communications or Business Administration is an added advantage.

Work Experience & Skills

  • At least three (3) years’ experience in administration/public relations at a senior level in an executive office environment.
  • Demonstrable experience in an administration/executive assistant/PA role in a highly
  • pressurized environment requiring tact, judgment and discretion in handling internal.
  • and external contacts.
  • Experience of diary management/researching and booking of travel and
  • accommodation.
  • Experience of successfully working with senior management.
  • Experience of working in the financial institutions sector or related fields.
  • Proficient in MS office applications and social media applications
  • Attention to detail and deadlines.
  • Ability to filter information and assess priorities and ability to handle confidential and sensitive matters.
  • Ability to think ahead, anticipate needs before they arise and manage the same.
  • Excellent organizational skills.
  • Excellent interpersonal communication skills; verbal, written and presentation skills.
  • Professional telephone etiquette.
  • Willingness to work in a multi/diverse environment.
  • Flexible and mature approach with ability to work unsupervised.
  • Strong analytical, problem solving and decision-making skills.
  • Time management.

Apply Before

06/21/2023, 09:59 PM

Securities. Manager Securities

Job Description

  • Securities advisor providing support to the business in negotiating, structuring and documenting all credit-related and specialized transactions.
  • Management of securities perfection for bank securities and management of approval for disbursement.
  • Management of letters of offer, term sheets, mandate letters and facility agreements for approved facilities in line with the approved lending conditions, applicable laws, regulations and bank policies.
  • Manage external lawyers performance to ensure efficiency including negotiation of legal fees as appropriate;
  • Securities contract management: drive contract lifecycle from drafting through completion of  negotiation process, review and contract execution.
  • Conduct legal risk analysis and provide legal support for credit and securities transactions including identification of risk and proposing risk mitigation strategies.
  • Maintain data, records and statistics relating to securities and reporting as appropriate.
  • Legal opinions and research: opinions/guidance in respect of securities matters including legal awareness training.
  • Any other duties assigned.

The Person

For the above position, the successful applicant should have the following:

  • A degree in Business or any other related field.
  • 3 years’ work experience preferably in documentation, preparation of legal contracts and compliance. 
  • Excellent communication and advocacy skills and strong written and verbal communication skills. 
  • Attention to detail. 
  • Team oriented mindset. 
  • Knowledge of risk management and compliance and KCB policies and procedures.

Apply Before

06/26/2023, 09:59 PM

Method of Application

Use the link(s) below to apply on company website.

Deadline: Not specified


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