Last Updated on April 28, 2023
Tavevo Water and Sewerage Company Ltd, was incorporated on April 7, 2006 as a private company limited by shares to give it autonomy and enable it operate commercially. The major shareholders of the company were Municipal Council of Voi, County Council of Taita Taveta and Town Council of Taveta which now are the County of Taita Taveva. The company is one of the WSPs in the CWSB jurisdiction and has been contracted to provide water and sewerage services in Taita Taveta County under a Service Provision Agreement.
We are currently recruiting to fill the following positions;
- Pipe Fitters – 40 Positions
- Pump Attendant – 30 Positions
- Waste Water System Attendant – 4 Positions
- Operator – Water Treatment Works – 3 Positions
- Meter Readers /Enforcement Officers – 24 Positions
- Customer Service Officer – 9 Positions
- Commercial Officer
- Billing Officer
- Assistant Administrative secretary
- Office Assistants – 5 Positions
- Accounts Assistant Receivables
- Drivers – 12 Positions
Pipe Fitters – 40 Positions
Ref: TVO/04/2023/001
GENERAL PURPOSE
To perform all required pipefitting tasks, safely, consistently and in accordance with the company requirements, procedures andspecifications.
DUTIES AND RESPONSIBILITIES
- Routine inspection and reporting of pipes, water tanks, washouts and valves for leaks, bursts, no water and illegal connections.
- Inspecting and verification of reported pipes, water tanks, washouts and valves for leaks, bursts, no water and illegal connections.
- Promptly prepare and submit requisition for repairs, resolving no water issues and dismantling illegal connection.
- Promptly collect repair material and undertake quality repair work for leaks, burst, no water issues and illegal connections and submit report of completed work.
- Assessment of new customer connection requirements, prepare requisition for pipe, fittings and other material for new customer connection.
- Any other duties as maybe assigned by your supervisor from time to time.
Personal Specifications
For appointment to this grade, an officer must have: –
- A minimum of a KCSE or at least three (3) years experience in plumbing and pipefitting works
- Plumbing/pipefitting Grade III certificate will be an added advantage
- Good communication, organization and time management skills
- Good interpersonal skills to work in a team
Pump Attendant – 30 Positions
GENERAL PURPOSE
To undertake routine checks of pumps and plan the schedule of pump operation
DUTIES AND RESPONSIBILITIES
- Undertake daily checks of pump, control panel, sump and rising main as prescribed in operation manual before staring the pump record and submit report
- Daily start and stop pump(s) according to the approved operation schedule, record timings and submit report
- Routine checkup of pumping system as per operation manual record and submit monthly report.
- Daily morning check and report of water meter inflows(production), water meter outflows (distribution), water levels in storage tank and inlet and outlet pipeline water pressure
- Daily operation of rationing and control valves as per approved rationing programme record and submit report.
- Prepare and submit ad-hoc and or monthly, quarterly and annual reports submit to your supervisor for management decision.
Personal Specifications
For appointment to this grade, an officer must have: –
- A minimum of a KCSE or at least three (3) years of relevant work experience
- Good communication, organization and time management skills
- Good interpersonal skills to work in a team
Waste Water System Attendant – 4 Positions
Ref: TVO/04/2023/003
GENERAL PURPOSE
Inspection, unblocking and cleaning of waste water
DUTIES AND RESPONSIBILITIES
- Inspection,unblocking and cleaning of waste water inspection chambers and sewerage pipelines record and submit report.
- Removal and disposal of sludge as shall be directed by your supervisor recordand submit report.
- Daily operation and maintenance of sludge drying beds, waste water treatment lagoons, decentralized waste water treatment facilities and sludgehandling facilities record and submit report.
- In liaison with your supervisor assess waste water asset condition, make recommendations for improvement or repair, make requisition for requirements to resolve observed issues, repair and or resolve confirmed
- issues record and submit report.
- In liaison with your supervisor promptly assess and resolve reported problems record and submit report
Personal Specifications
For appointment to this grade, an officer must have: –
- A minimum of KCSE or at least three (3) years experience as a Waste Water System Attendant
- Must be in good physical health
- Must be knowledgeable in general occupational, safety and health standards
- Good communication, interpersonal and time management skills
Operator – Water Treatment Works – 3 Positions
Ref: TVO/04/2023/004
GENERAL PURPOSE
To ensure optimum performance of water treatment works as per the company operation manual
DUTIES AND RESPONSIBILITIES
- Undertake daily checks of the water treatment works as prescribed in the operation manual record and submit report.
- Operation and maintenance of the treatment works as prescribed in the operation manual record and submit report.
- Daily morning check and report of water meter inflows(production), water meter outflows (distribution), water levels in storage tank and inlet and outlet pipeline water pressure
- Undertake mixing and dosing of water treatment chemicals into the water at the dosing units, water sump and water storage tanks in the approved quantities as shall be instructed.
- Record and submit report on chemicals received, used and the quantities remaining
- Any other duties as maybe assigned by your supervisor from time to time.
Personal Specifications
For appointment to this grade, an officer must have: –
- A minimum of a KCSE or at least three (3) years of experience as a water operator
- A Certificate in Water Supply Operator from a recognized institution will be an added advantage
- Good communication, interpersonal and organization skill
Meter Readers /Enforcement Officers – 24 Positions
Ref: TVO/04/2023/0 05
GENERAL PURPOSE
To ensure prompt reading and reporting of meters in the approved meter cycle
DUTIES AND RESPONSIBILITIES
- Ensure the Mobile Meter reading Assistant is stored safely, diligently used and maintained and in good working condition at all times.
- Promptly record and report in a prescribed format observed anomalies on the Mobile Meter reading Assistant as shall be directed by your supervisor.
- Promptly inform your supervisor in the event you have not received the meter reading data by the due date.
- Undertake meter reading according to the approved meter reading cycle
- Undertake meter reading according to the approved format.
For appointment to this grade, an officer must have: –
- A minimum of a KCSE or at least three (3) years of experience as a meter reader
- A Meter Installation Certificate from a recognized institution will be an added advantage
- Good communication, interpersonal and time management skills
Customer Service Officer – 9 Positions
Ref: TVO/04/2023/006
GENERAL PURPOSE
To ensure prompt, fair and satisfactory customer service to the clients of the company
DUTIES AND RESPONSIBILITIES
- Receive, promptly record and resolve customer orders, requests, applications, inquiries and complaints related to water supply, billing, waste water and any other issue.
- Receive, promptly record and escalate to branch manager, operation manager commercial, operation & maintenance manager water, operation & maintenance manager waste water and transport officer on customer orders, inquiries and
- complaints related to water supply, billing, waste water and any other relevant issue
- Advice customer on conditions required to update customer account details, superseding of account, stop billing, account termination and new account application seek clearance from your supervisor and update.
- Create superseded account, new account, stop billing, terminate account, and update account details, new customer connection application information and connection approval details in the billing system.
- Check system and give confirmation to requested clarification on customer payments.
- Prepare ad-hoc and monthly reports included but not limited to customer orders inquiries and complaints categorized to reported, resolved and pending. All by customer category, overall, per branch and per meter reading book send to your supervisor for clearance andany other for management decision.
Personal Specifications
For appointment to this grade, an officer must have: –
- A minimum of KCSE or at least three (3) years experience in customer care/service work
- A Diploma in Marketing, Reception, Business Management, Business Administration or any equivalent certificate from a recognized institution will be an added advantage
- Good communication, interpersonal and time management skills
- Proficiency in computer skills
Commercial Officer
Ref: TVO/04/2023/007
GENERAL PURPOSE
To ensure accurate and prompt recording of customer information and payments
DUTIES AND RESPONSIBILITIES
- Collect debtors and customer disconnection list from your supervisor.
- Promptly collect customer contact information record and submit report to your supervisor and customer care officer.
- Advise customer to visit or contact customer care office to update customer account details.
- Request and record customer payments receipts and confirm with office.
- Undertake disconnection and or reconnections as per approved disconnection and or reconnection list or as shall be instructed by your supervisor.
- Prepare and submit report in the prescribed format after every assignment on any issues, observed challenges, conclusion of findings and recommendations.
Personal Specifications
For appointment to this grade, an officer must have: –
- A Diploma in Marketing, Business Management, Business Administration or an equivalent certificate from a recognized institution.
- At least three (3) years of experience as a commercial officer
- Good communication and interpersonal skills
- Demonstrate a high customer-focus attitude
Billing Officer
Ref: TVO/04/2023/008
GENERAL PURPOSE
To ensure an accurate, efficient and effective customer billing is achieved in the company
DUTIES AND RESPONSIBILITIES
- Promptly generate meter reading books in the billing system according to the approved Billing cycle and send to Information Communication Technology (ICT) officer through the billing system.
- Promptly confirm from ICT officer, access linked meter reading books in meter reading system and assign to Meter readers.
- Promptly confirm receipt of submitted meter readings in meter reading system and send to billing system verify Meter reading photograph against the submitted corresponding meter readings and correct submitted mismatched readings in the billing system.
- Generate Exceptional/Anomaly reports submit to and instruct meter reader to address, collect feedback update submitted information in billing system, record and submit report of noted issues to your supervisor.
- Generate ad-hoc and or monthly customer water bill(s) per meter reading book send to your supervisor for clearance, collect and send approved bills to ICT officer for onward delivery to customers
Personal Specifications
For appointment to this grade, an officer must have: –
- Diploma in ICT, Business Management, Business Administration or any equivalent or relevant certificate from a recognized institution.
- At least three (3) years experience as a billing officer
- Good communication, interpersonal and time-management skills
- Proficiency in computer skills
Assistant Administrative secretary
Ref: TVO/04/2023/009
DUTIES AND RESPONSIBILITIES
- Making, answering, routing phone calls to the correct person, taking and delivering messages.
- Receiving, resolving, escalating inquires and giving feedback.
- Write, receive, reply, sort and distribute routine correspondences
- Taking oral dictation; word and data processing from manuscripts.
- Handling both incoming and outgoing correspondence memos, letters and forms.
- Assist in preparation of regularly scheduled reports including processing, typing and formatting report
- Develop, coordinate office procedures and update administrative
- Any other duties as may be assigned by your supervisor from time to time
Personal Specifications
For appointment to this grade, an officer must have: –
- A Diploma in Secretarial Studies from a recognized institution
- Have relevant work experience of not less than three (3) years in a reputable organization.
- Proficiency in computer skills
- Good communication, interpersonal and time management skills
Office Assistants – 5 Positions
GENERAL PURPOSE
Undertake daily and routine cleaning
DUTIES AND RESPONSIBILITIES
- Undertake daily and routine general cleaning of compound, offices, office furniture and equipment and any other item as shall be directed by your supervisor.
- Orderly arrangement of office furniture and equipment shall be directed by your supervisor.
- Disposal of generated office waste as shall be directed by your supervisor.
- In liaison with your supervisor prepare work plan and requirements and submit for approval.
- Inspection, recording and reporting of noted or observed defects on including but not limited to office structures, doors, windows, ceilings, office furniture and equipments and any other item.
- Any other duty as may be assigned by your supervisor from time to time.
Personal Specifications
For appointment to this grade, an officer must have: –
- A minimum of a KCSE or at least three (3) years of experience as an office assistant
- Have excellent communication, organization and time management skills
- Good interpersonal skills to work in a team
Accounts Assistant Receivables
Ref: TVO/04/2023/011
GENERAL PURPOSE
To process invoices, keep track of payments and safeguard income by confirming and publishing receipts
DUTIES AND RESPONSIBILITIES
- Daily prompt reporting to supervisor for assignment as per agreed work plan.
- Receive and post in accounting system invoices from other internal departments and file appropriately as they await payments.
- Promptly collect pre-requisite documents including but not limited to petty cash claims, end month dues (salaries & wages), invoices raise respective vouchers as assigned by supervisor.
- Forward prepared payment vouchers to supervisor for examination, Head of Finance Department for clearance and Managing Director for approval.
- Promptly collect staff imprest requests, raised warrants, surrenders and forward the same to supervisor for examination, Head of Finance Department for clearance and Managing Director for approval.
- Prepare and dispatch cheques for approved payment vouchers to payee’s either by banking or calling for collection.
- Any other duty as may be assigned by your supervisor from time to time.
Personal Specifications
For appointment to this grade, an officer must have: –
- Diploma in Accounting, Business Management, Business administration or a minimum of a CPA III
- A Bachelors Degree in Commerce, Business Management or Business Administration- Accounting or Finance option from a recognized institution will be an added advantage
- At least three (3) years of experience in accounts receivables work
- Good communication, interpersonal and time-management skills
Drivers – 12 Positions
Ref: TVO/04/2023/012
GENERAL PURPOSE
Transportation of materials and staff to various sites after sanctioned to undertake the journey.
DUTIES AND RESPONSIBILITIES
- Carry out daily checks on the vehicle before operating the vehicle, record and report any anomalies noted and maintain register.
- In liaison with the transport officer resolve all reported anomalies before operating the vehicle.
- Ensure to always clean and maintain the vehicle in a clean and operational status.
- Ensure vehicle is adequately fuelled and in good operating condition before commencing any journey.
- Drive company vehicle according to the prevailing traffic laws and company policy while carrying company staff, materials and equipment to approved destination.
- Ensure safety of passengers, materials and equipments during the journey.
- Ensure to adhere to the approved travel route during a journey.
- Ensure security of the vehicle on and off the road.
- Update vehicle work ticket and obtain authorization to travel before any journey.
- Daily update of the work ticket.
- Undertake Routine checks, servicing and maintenance of vehicle according to manufacturer’s operation manual.
- Undertake routine inspection, detection and reporting any observed defects or malfunction.
- Ensure the vehicle and driver is compliant to all legal requirements before commencing of journey.
Personal Specifications
For appointment to this grade, an officer must have: –
- A minimum of a KCSE or relevant work experience of not less than three (3) years in a reputable organization
- Possession of a valid driving license (Class BCE).
- Possession of a suitability/ Occupational Test, Grade 2 Certificate will be an added advantage
- Have excellent communication, interpersonal and time management skills
Method of Application
Download and print the job application form, fill and hand deliver to the Office of the Managing Director in a sealed envelope indicating the position applied for, reference
number and addressed to:
The Managing Director,
TAVEVO Water and Sewerage Company Ltd,
P. O. Box 6 – 80300,
VOI.
or
Scanned and emailed to recruitment@tavevowater.co.ke Applications should be received on or before 2nd May 2023 at 4.00 p.m.