Last Updated on February 21, 2023


If you want to know how to increase your Fuliza Limits, this is for you. Safaricom Fuliza is a service offered by Safaricom that allows users to borrow airtime or data to make calls, send messages or access the internet when they run out of credit. This service is especially useful for emergency situations when you need to make an urgent call or access important information but do not have enough credit.
However, the Fuliza service has limits on the amount of airtime or data that you can borrow. This can be frustrating when you need more than the available limit and cannot access the service.
Fortunately, there are ways to increase your Safaricom Fuliza limits and access more airtime or data when you need it.
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How To Increase Your Fuliza Limits
Here are some tips on how to increase your Fuliza limits:
1. Pay your Fuliza debts on time
If you have used the Fuliza service in the past and have not yet paid back the borrowed amount, it is important to do so as soon as possible. This will show that you are a responsible borrower and can be trusted with higher Fuliza limits in the future.
To pay back your Fuliza debts, dial *234# and follow the prompts. Alternatively, you can pay through the MySafaricom App or at any Safaricom shop.
2. Increase your Safaricom credit limit
Safaricom Fuliza limits are directly linked to your overall Safaricom credit limit. Therefore, if you want to increase your Fuliza limits, you need to first increase your overall credit limit.
To increase your Safaricom credit limit, dial *234# and select the option to increase your credit limit. You will need to provide some personal information and may be required to make a deposit to increase your limit.
3. Use the Fuliza service responsibly
Safaricom monitors how customers use the Fuliza service and will increase limits for those who use it responsibly. This means borrowing only what you need and paying back the borrowed amount on time.
If you consistently use the Fuliza service responsibly, Safaricom may increase your limits without you having to request it.
4. Contact Safaricom customer care
If you have consistently used the Fuliza service responsibly and have paid back your debts on time, but are still not satisfied with the options that have been mentioned above, you can try to reach to Safaricom Kenya and let them know about your Fuliza query. Enlisted below are Safaricom official Contacts:
- PrePay: Call 100 (Free) Or +254 722 002100 (chargeable) Email:customercare@safaricom.co.ke
- PostPay: 200 (Free) Or +254 722 002200 (chargeable) Email: advantage@safaricom.co.ke