How To Get Mpesa Statement Via Email 2022 Update

Filed in Articles by on June 23, 2022 0 Comments

Do you want to get your Mpesa statement via email? This guide is for you.

How To Get Mpesa Statement Via Email

Safaricom has made it possible for one to receive their M-pesa statement via email address. You do not have to visit a Safaricom shop to get your statement as you can get it from the comfort of your home through your mobile phone.

This is a free service offered to both prepaid and postpaid customers and you have the option of receiving your monthly, quarterly, half-yearly or yearly statement on demand.

The statement is sent in PDF format therefore ensure you have a PDF reader on your phone or computer to be able to open the statement.

There are 2 ways you can register to receive your M-pesa statement through your email address;

  1. Through the Safaricom App
  2. Via 234# USSD option

Register through Safaricom app to get M-pesa statement via email

  1. Go to Google play store or app store.
  2. Download and install  MySafaricom app.
  3. Enter your mobile number and your email address.
  4. Click Generate Pin. A one time password will be sent to you via text.
  5. Agree to the terms and conditions.
  6. At the bottom of the app homepage, click on M-pesa statement.
  7. Enter your M-pesa pin to access your detailed M-pesa statement.
  8. To get your Statement, click on ‘Get Full statement’. You have the option of accessing a statement on your most recent transactions, money received or money sent out.
  9. On the pop up menu, click on subscribe to register to receive your M-pesa statement.
  10. Enter your email address and your National ID then click on register.
  11. You will receive an SMS from Safaricom stating that you will be receiving your M-pesa statement on the 5th of every month.

Register through USSD to get Mpesa statement via email

  1. Dial 234#
  2. Select M-pesa information.
  3. Select M-pesa statements.
  4. Select either full statement or mini statement.
  5. Select the statement period i.e. 3 months,6 months or 12 months.
  6. Enter your National ID.
  7. Enter and confirm your email address.
  8. Confirm your details and press OK.

How To Change Your Mpesa Email Address

If you would like to receive your statement in a different email address than the one registered with,

  1. Dial *100#
  2. Select M-pesa option .
  3. Select statement .
  4. Select change email address.
  5. Enter and confirm your new email address.
  6. Enter your National ID.
  7. Press OK to confirm your details.
  8. You will receive a text from Safaricom stating  that your email address has been changed to the new one.

Enter your email address:


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