CIC Insurance Recruitment 2023/2024 Application Form Portal

Last Updated on March 16, 2023

CIC Insurance Recruitment

Are you interested in working with CIC Insurance? Then you are on the right post. We have exhaustively conveyed all the important and recent updates related to this recruitment exercise. Kindly read to the end, to get all the necessary information, concerning the requirements, guidelines, qualifications, and applications for the 2023 CIC Insurance recruitment.

About CIC Insurance

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan, and Malawi

CIC Insurance Recruitment 2023

CIC Insurance has been undergoing massive job recruitment intake annually for the past few years. We’ve received numerous requests from aspirants on various platforms yearning for legit information about the CIC Insurance application form and guidelines for 2023. Many applicants have been asking us questions like;

  • How Can I Apply for The CIC Insurance Recruitment 2023?
  • Where Can I Obtain The 2023 CIC Insurance Recruitment Form?
  • Is The CIC Insurance Recruitment 2023 Form Out?
  • When Will The CIC Insurance Recruitment Start?

Keep reading you will find answers to these queries.

Requirements for CIC Insurance Recruitment 2023

CIC Insurance is an equal opportunity employer that seeks to recruit the most qualified persons for the job. To qualify for the 2023 CIC Insurance recruitment, candidates must;

  • Be a Kenyan citizen
  • Applicants must be no younger than 18 and no older than 35
  • Applicants must possess a legal ID document
  • You must have a diploma or degree in your field of application where applicable

How to Apply for CIC Insurance Recruitment 2023

To apply for CIC Insurance recruitment 2023, visit the official website at: https://cic.co.ke

  • Locate Employment or Vacancies/Careers page
  • Select a vacant job and fill in all requirements.
  • Submit and print out the reference form if any.

The names of successful candidates will be published, and these people will be contacted for further recruitment interviews.

Latest Vacancies at CIC Insurance

We are currently recruiting to fill the following positions;

1. Sales Officers – Retail Life – Nairobi

2. Sales Officers – Retail Life – Rift Valley

3. Sales Officers – Retail Life – Western Region

4. Sales Officers – Retail Life- Central Region

5. ICT Business Analyst – ERP, CRM

6. Assistant Business Analyst – Asset Management

7. Sales Officers – Retail Life – Coast Region

Sales Officers – Retail Life – Nairobi

We seeking to recruit Sales officers for our various branches whose Key responsibilities will be;

  • Generating new retail life business from the allocated Market/Channel
  • Educate new and existing clients on retail life products;
  • Attending to customer queries and complaints;
  • Liaising with the various departments to ensure timely service delivery to the clients
  • Providing timely and accurate quotations within the turnaround times
  • Gathering market intelligence to ensure updated product range;
  • Follow up to ensure persistency is at the acceptable rate; and
  • Promoting CIC brand.

Qualifications

  • Minimum of a Diploma in a business related course.
  • A Bachelor’s degree in Actuarial Science /Insurance will be an added advantage
  • Relevant professional qualifications in Insurance – COP/ECOP/ Diploma In Insurance
  • Excellent communication and presentation skills
  • Good negotiation skills
  • Problem solving skills
  • Excellent Customer Care skills

Closes: April 15, 2023

Sales Officers – Retail Life – Rift Valley

We seeking to recruit Sales officers for our various branches whose Key responsibilities will be;

  • Generating new retail life business from the allocated Market/Channel
  • Educate new and existing clients on retail life products;
  • Attending to customer queries and complaints;
  • Liaising with the various departments to ensure timely service delivery to the clients
  • Providing timely and accurate quotations within the turnaround times
  • Gathering market intelligence to ensure updated product range;
  • Follow up to ensure persistency is at the acceptable rate; and
  • Promoting CIC brand.

Qualifications

  • Minimum of a Diploma in a business related course.
  • A Bachelor’s degree in Actuarial Science /Insurance will be an added advantage
  • Relevant professional qualifications in Insurance – COP/ECOP/ Diploma In Insurance
  • Excellent communication and presentation skills
  • Good negotiation skills
  • Problem solving skills
  • Excellent Customer Care skills

Closes: April 15, 2023

Sales Officers – Retail Life – Western Region

We seeking to recruit Sales officers for our various branches whose Key responsibilities will be;

  • Generating new retail life business from the allocated Market/Channel
  • Educate new and existing clients on retail life products;
  • Attending to customer queries and complaints;
  • Liaising with the various departments to ensure timely service delivery to the clients
  • Providing timely and accurate quotations within the turnaround times
  • Gathering market intelligence to ensure updated product range;
  • Follow up to ensure persistency is at the acceptable rate; and
  • Promoting CIC brand.

Qualifications

  • Minimum of a Diploma in a business related course.
  • A Bachelor’s degree in Actuarial Science /Insurance will be an added advantage
  • Relevant professional qualifications in Insurance – COP/ECOP/ Diploma In Insurance
  • Excellent communication and presentation skills
  • Good negotiation skills
  • Problem solving skills
  • Excellent Customer Care skills

Closes: April 15, 2023

Sales Officers – Retail Life- Central Region

We seeking to recruit Sales officers for our various branches whose Key responsibilities will be;

  • Generating new retail life business from the allocated Market/Channel
  • Educate new and existing clients on retail life products;
  • Attending to customer queries and complaints;
  • Liaising with the various departments to ensure timely service delivery to the clients
  • Providing timely and accurate quotations within the turnaround times
  • Gathering market intelligence to ensure updated product range;
  • Follow up to ensure persistency is at the acceptable rate; and
  • Promoting CIC brand.

Qualifications

  • Minimum of a Diploma in a business related course.
  • A Bachelor’s degree in Actuarial Science /Insurance will be an added advantage
  • Relevant professional qualifications in Insurance – COP/ECOP/ Diploma In Insurance
  • Excellent communication and presentation skills
  • Good negotiation skills
  • Problem solving skills
  • Excellent Customer Care skills

Closes: April 15, 2023

ICT Business Analyst – ERP, CRM

PURPOSE

The IT business analyst’s overall role is to ensure optimal availability, configuration, and utilization of CIC Groups system applications in a manner that meets the internal customers’ requirements, creates efficient and business supporting solutions whilst maintaining relationships with vendors, users, and key stakeholders by applying best practice project management practices in the implementation of system changes and enhancements. The role holder will be responsible for the design and development of modifications or extensions to the Group ERP and CRM, Microsoft Navision & Dynamics applications. The applicant MUST have experience in the Insurance Industry.

Primary Responsibilities

  •  Administration and proactive monitoring of CIC Groups business applications primarily, but not limited to; Microsoft AX, (D365FO), and Dynamics CRM by developing necessary measures through regular business system maintenance to achieve optimal system functioning as per internal S.L.As.
  • Gains understanding of internal customer needs, communicates and collaborates with other consultants and support teams to develop business cases for system changes.
  • Support the implementation of cloud ERP (Dynamics 365FO) through offering technical leadership in scoping, requirements, testing, Go Live and Post Go Live.
  • Provides technical input in creating and documenting functional specifications when customizations or extensions to the Microsoft ERP & CRM solutions are required.
  • Reviews the applications regularly to support system innovation: Gathers business requirements from the business users, converts to technical specifications, codes, and maintains complex components of the Microsoft Dynamics ERP and CRM application such as server-side code, custom business logic, integration modules, workflow assemblies and plug-ins.
  • Responsible for data related development tasks such as: developing data migration procedures to ensure seamless data exchange to Microsoft ERP/Dynamics from CIC core insurance systems, migrating required data sources into the Microsoft’s sources, ensuring proper alignment of data models.
  • Support integrations with Dynamics CRM and ERP through proactive monitoring and escalation of any level 2 integration support issues.
  • Responsible for coding, unit testing, facilitating system acceptance testing and creating supporting documentation: Maintains functional specification documents for systems including user licenses utilisation, change requests, test reports, user access lists and system controls reviews and improvements.
  • Develop relevant ICT user application software training programmes to ensure optimal utilization of the software.
  • Execution of security matrices for systems through regular review of system rights and access in order to enforce system controls within the applications.
  • Review and advise the organization on proper application software licensing to safeguard Company interests from litigation due to licensing non-compliance.
  • Implement disaster recovery and back-up procedures and information security and control structures in line with the ICT policies as applicable to application software.

PERSON SPECIFICATION

Academic Qualification

  • Bachelor’s degree in technology related field

Professional Qualification

  • Project Management Certification, Agile Methodologies, PMP or Lean Six Sigma will be an added advantage.

Experience

  • Minimum of three (3) years’ experience in ERP and CRM administration/development.
  • Proficiency in Dynamics ERP and CRM, ASP.NET, C#, and service-oriented architecture.
  • Experience in System Implementations & Projects
  • Experience with D365 Integration Technologies – MS Power Platform, Azure Logic Apps, Batch Data API, OData, Web Services.

 Skills and Competencies

  • Written and verbal communication, including technical writing skills.
  • The ability to conduct cost/benefit analysis.
  • Modelling techniques and methods.
  • Experience in middleware, integrations to IPRS, payment channels etc
  • Experience working with vendors outside Kenya.
  • Excellent communication and Interpersonal skills
  • Understanding of the Insurance industry

Closes:  21st March, 2023

Assistant Business Analyst – Asset Management

Purpose

The role is accountable for 1st level support for Unit Master, Fund Master and Digital channels (Mobile App & Portals).

Primary Responsibilities

  • Documentation of system change request for Unit Master and Fund Master
  • Deployment of System patches for Change Requests for Unit Master and Fund Master
  • UAT coordination of completed Change Request for Unit Master and Fund Master
  • Basic customization of business requirements and reports in Unit Master and Fund Master
  • Troubleshooting Application related issues for Unit Master and Fund Master
  • Responding in a timely manner to CICAM service requests issues raised through ICT service desk or email to ensure smooth closure
  • Work closely with Group database administrator to review backups and backups restore
  • Conduct continuous user training on CIC Asset Management systems

PERSON SPECIFICATION

Academic Qualification

  • Bachelor’s degree in information technology, Computer Science and/or Business-related fields from a recognized university.

Professional Qualification

  • Professional Qualification in ITIL, SQL is an added advantage
  • Experience with SQL Server Administration especially postgres SQL
  • Experience in Database Programming and Tuning.
  • Experience with Microsoft Power BI.

Experience

  • Up to two (2) years’ relevant experience.

 Skills and Competencies

  • Good communication skills
  • Excellent documentation, and analytical skills
  • Ability to handle complex information
  • Accuracy and attention to detail

Closes:  21st March, 2023

Sales Officers – Retail Life – Coast Region

We seeking to recruit Sales officers for our various branches whose Key responsibilities will be;

  • Generating new retail life business from the allocated Market/Channel
  • Educate new and existing clients on retail life products;
  • Attending to customer queries and complaints;
  • Liaising with the various departments to ensure timely service delivery to the clients
  • Providing timely and accurate quotations within the turnaround times
  • Gathering market intelligence to ensure updated product range;
  • Follow up to ensure persistency is at the acceptable rate; and
  • Promoting CIC brand.

Qualifications

  • Minimum of a Diploma in a business related course.
  • A Bachelor’s degree in Actuarial Science /Insurance will be an added advantage
  • Relevant professional qualifications in Insurance – COP/ECOP/ Diploma In Insurance
  • Excellent communication and presentation skills
  • Good negotiation skills
  • Problem solving skills
  • Excellent Customer Care skills

Closes: April 15, 2023

Method of Application

Use the link(s) below to apply on company website.

 Use the emails(s) below to apply

  • Sales Officers – Retail Life – Nairobi – Apply Here
  • Sales Officers – Retail Life – Rift Valley – Apply Here
  • Sales Officers – Retail Life – Western Region – Apply Here
  • Sales Officers – Retail Life- Central Region – Apply Here
  • Sales Officers – Retail Life – Coast Region – Apply Here

Interested candidates are encouraged to send their applications and updated CVs to Lifeagency@Cic.co.ke stating the Job Title (Sales Officer) and Desired Region (Nairobi, Coast, Central, Rift Valley or Western) on the subject heading e.g. Sales Officer Nairobi


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